David Evans, VP, Product Management At GoTo On AI's Impact On Business Communication

[Leslie Dodge]

In this episode of Discover Dialogues, Vikram Ghatge is joined by David Evans, VP of Product Management at GoTo, to explore the evolving role of Artificial Intelligence in business communication, SaaS product design, and the future of work.

David shares how GoTo is building modular, scalable, and secure AI solutions—without losing sight of what truly matters: human connection, simplicity, and trust.
 

What You’ll Learn in This Episode:

 

• The Pragmatic AI Adoption Playbook

  Why many AI initiatives fail—and how GoTo’s “build ethos” helps businesses integrate AI with clarity, usability, and consistency.

• Balancing Innovation & Risk

  Actionable insights for product leaders on how to embrace AI while addressing real concerns around data privacy, ethical design, and cybersecurity.

• Workforce Impact & the Future of Jobs

  Is AI here to replace people—or to empower them? Discover how GoTo is designing AI agents and digital tools that augment employees, not eliminate them.

• Creativity In The Age Of Automation

  Can AI ever replace the human spark? A candid discussion on how emotion, intuition, and storytelling still set people apart in a world of automation.

• Governance, Regulation & The UK’s AI Vision

  From data poisoning to reverse engineering—David highlights what businesses need to watch out for and how to prepare for evolving AI compliance frameworks.

Whether you’re a CTO, product manager, AI strategist, or just curious about where enterprise tech is headed, this episode is packed with practical, forward-thinking insights.