How to Resolve Xerox B235 Wireless Printer Offline Error? (Easy Steps)

[tomas beasley]

A Xerox printer being offline is a common issue. Users face this problem at least once during their printing regime. If you have a similar issue, it is fixable with some great troubleshooting methods. Before moving on to any solution, you should understand the cause of the problem with your printer. Once you understand it, you will recognize which solution method to go with. Generally, an unstable wireless network, paper jams, and an outdated printer driver cause the printer to go offline. But the good news is that it is common and can be fixed. Let’s understand how to resolve Xerox printer offline error.

Issue 1: Weak or Unstable Wireless Network

As you already know, connection plays an important role in this issue. If your internet connection is unstable, your printer may go offline. Check the solution to verify your wireless connection and fix the offline error.

Solution: Verify the Internet Connection

To verify your network connection, follow the steps given below. In this method, you will learn to fix your connection to resolve the offline error.

1. First of all, check your printer settings and confirm its network name.
2. Then, confirm if your printer and computer are connected to the same network.
3. If they are not connected to the same WiFi network, connect them again.
4. Get the printer a little closer to your wireless router to improve the signal strength.
5. Try resetting your wireless router to connect your printer with a stable connection.

Issue 2: Paper Jams in Xerox Printer

When your printer shows an offline message, your printer likely has a paper jam. You can confirm it and fix it using the right steps. A paper jam can disrupt the printer’s operation and lead to an offline status. As a result, the printer stops printing and shows an offline status on its screen. But you can fix it quite easily with some easy steps.

Solution: Clear the Paper Jams

• First, turn off the printer by pressing its power button at the front.
• Then, disconnect its power cord from the main switchboard.
• Now, open the paper tray on the printer, which is usually located at the front or rear of the printer.
• After that, check for stuck paper inside the printer and use a flashlight to thoroughly inspect the paper tray for obstructions.

• Also, open the front and rear covers of the printer to check for any pieces of paper or packaging material stuck in there.
• If you find anything stuck, remove it with your hands or tweezers.
• After checking everything in the printer covers and paper tray, check if the printer rollers have accumulated dust.
• If there is dust, remove it with a damp cloth.
• Once the dirt is removed, close all the printer covers and doors.

That’s how to resolve Xerox printer offline error. After fixing the paper jam, the Xerox B235 printer will come online. If this method doesn’t work for you, move on to the next method.

Issue 3: Overloaded Print Queue

When the printer’s print queue is overloaded with too many print jobs, it can result in an offline printer. Hence, check if this is the same issue with your printer. If yes, you should clear them to resolve the printer offline issue.

Solution: Clear the Print Queue

As the print queue is overloaded with print jobs, you need to clear them to get the printer back online. Follow the steps below to do that:

1. First, hit the Windows Start icon on the computer taskbar and search for Bluetooth and Devices.
2. Select your Xerox B235 printer from the screen and click Open Print Queue.
3. Now, click the Printers option in the new window, select all the pending print jobs, and cancel them all.
4. To delete them, right-click on each print job and select either “Delete” or “Cancel,” depending on the option displayed.

This is exactly what you need to do to clear the print queue and resolve the offline issue with the Xerox printer.

Issue 4: Outdated Printer Drivers

When the printer drivers of a Xerox printer are not up to date, they may cause an offline issue. Keep these drivers up to date to ensure the printer functions normally.

Solution: Update the Printer Drivers

The only solution is to update the printer drivers. Check out the steps below to update them:

• First, click the Start menu on the taskbar of a Windows computer.
• Then, search for the Device Manager option.

• Open the Printers section under the Device Manager, and locate your printer.
• Next, right-click on your printer and select the Update Driver option.
• After that, click the Search automatically for drivers option.

By updating the printer drivers, you can fix the printer offline issue and start printing again. This is ‘how to resolve Xerox printer offline error’. Now, you can try out these methods with your Xerox wireless printer and get it back online.

Frequently Asked Questions

Why Is My Xerox Printer Offline?

A Xerox printer can go offline for many reasons, such as connection issues (wired or wireless), paper jams, an overburdened print queue, etc. Moreover, it can happen due to physical damage or power failure.

How to Connect Xerox Printer to WiFi?

To connect this printer to WiFi, follow the steps below:

1. First, go to the Control Panel of the printer.
2. Then, log in as an administrator and choose the WiFi option.
3. Select your wireless network, and type the correct password for the network.
4. After that, your printer will connect to the wireless network.
5. If necessary, restart the printer.

How Do I Get My Xerox Printer Back Online?

To get the printer back online, follow a few simple steps. Check out this list of methods you can follow.

1. Reset your wireless router and the printer.
2. Clear the print queue by canceling all the documents.
3. Set your printer as the default.
4. Uninstall and reinstall the printer drivers.
5. Remove and re-add your printer on the computer.

Source: How to Fix Xerox B235 Printer Offline Issue