What Are Agents and How They Work

[emly jon]

Agents are individuals or software programs that act on behalf of others to perform tasks, make decisions, or provide assistance. In business, agents can represent clients in sales, negotiations, or customer service. In technology, software agents use AI to automate tasks, analyze data, and interact with users. Agents help save time, improve efficiency, and streamline communication. By acting as intermediaries, they make processes easier, provide personalized support, and enhance engagement, making interactions more effective in both human and digital environments.

[aylabrown]

Agents from Trugen AI take the concept of traditional and software agents further by combining AI, video, and human-like interaction. These conversational AI video agents look, respond, and feel real, performing tasks, answering questions, and guiding users naturally. By delivering hyper-realistic, interactive experiences, Trugen AI Agents save time, enhance engagement, and make digital communication more personal, efficient, and effective across customer service, sales, training, and marketing.

[House]

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